Just like you, we are watching the weather and anticipating icy conditions.

If you lose power due to inclement weather, please contact Carroll EMC to report that outage and check for updates regarding power restoration. Once conditions are safe and CEMC completes their work, our technicians will work to repair damaged fiber.

Once power is restored to your location, if your internet service remains out please reboot, i.e. power cycle, ALL Crossbeam equipment. If your internet service is not restored by the reboot, please contact our 24/7 tech support at 678-821-6060 to open a ticket.

Thank you for being a Crossbeam customer! Stay safe and warm this weekend!

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Storm Prep

Just like you, we are watching the weather and anticipating icy conditions.